1 reviews | Active since May 2016

11 Nov 2016, 13:02

UNACCEPTABLE

<p>One thing I hate is complaining especially since I'm using my own data to compalain and at my inconvinience.</p> <p>The reason why i stopped using MTN was because they were *****ing my data and airtime but it looks like vodacom is joining them.</p> <p>This is highly unaccaptable and very inconvince to us clients.</p> <p>I always load lotta airtime and data so the other won't suffer.</p> <p>I bought one gig data on top data I had and R120 airtime on top of airtime I had and now it is all finished.</p> <p>I'm thinking of joining cellc cause it looks like the grass is greener on that unlike this big network that is full of ****.</p> <p>What makes me angry is that they'll call me at their own time and refund my airtime at their own time after I have suffered financial loss due to their *****ed ways.</p>

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Replies (1)
Vodacom
Vodacom's reply11 Nov 2016, 15:00
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,