1 reviews | Active since Jun 2014
Unable to use my phone for 8 months
<p>I am so unhappy with Vodacom, since April last year I have been having problems with my phone. I have been to Vodacom in Midrand and they told me my number was moved to a different server, at that stage they have had a lot of these cases they will switch me back I should wait for their call. To this day I have not heard from then, this was last July. I never have signal and I don't get a chance to use my data. My number is ********** 210, I suggest you go and look at the last 8 months on my account and you will see I have minutes and data expiring every month, yet I still pay my account. People complain that I do not answer my phone or that it is switched off yet it is on all the time. I am very very unhappy with the service from Vodacom, then I get calls asking if I want to increase my minutes. I cannot wait for this contract to expire in July, then I will be going to a different network for the first time in my life.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
I am sure how though AS I CANNOT RECEIVE ANY CALLS!!!!!
I am sure how though AS I CANNOT RECEIVE ANY CALLS!!!!!
