SP
Stuart P

1 reviews | Active since Nov 2011

23 Jul 2016, 16:34

Unable to use my data for my job

<p>I am a medical doctor with a Vodacom contract. Despite calling the hotline and visiting shops, I have been unable to get my contract registered for "adult content". This apparently includes most sites other than Facebook or vodacom. It means I am unable to access important journal articles, medical sites, drug dose checking sites etc on my phone! </p> <p>Please please please sort this out, or if it is not fixable, please allow me to cancel my contract so that I can get one with another provider. </p>

0
Replies (2)
Vodacom
Vodacom's reply24 Jul 2016, 03:43
Official

We are currently investigating this matter and will update you regarding.

Please accept our sincere apology for any inconvenience caused.

Kind regards

Vodacom Consumer Websites

SP
Stuart P's update24 Jul 2016, 08:26
Reviewer Update

Received a message saying it had been sorted out, still unable to access most medical sites. Says "Access restricted". Appreciate the quick response but still not fixed unfortunately.