Unable to use my airtime to buy data on the vodapay app.

Item: Vodacom
Rating: 1
Author: Michael B

Why am I not able to buy a data bundle with the R320 airtime I'm paying for on my contract? It gives me an error I'm out of airtime or my monthly limit is reached or to select a cheaper bundle. If im not able to use the R320 airtime they way I want to, then you might aswell cancel my contract. I spoke to three people this morning already and only one person was helpful,but I'm still having a problem. It allowed me to buy R32 bundle for 1 gig for 3 days. Am I supposed to buy every 3 days now?

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Replies (1)

Vodacom's replyOfficial

30 Apr 2026, 08:38

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom's reply30 Apr 2026, 08:38

Official