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Thaba P
1 reviews | Active since Sept 2011
13 May 2020, 11:14
Unable to use airtime
I bought airtime on two separate occassions and when the airtime ran out I could not use the freely allocated airtime till it expired. Tried calling vodacom consultants but couldn't get through.
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Replies (2)
Vodacom's replyOfficial
13 May 2020, 12:07 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply13 May 2020, 12:07
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
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Thaba P's updateReviewer Update
15 May 2020, 21:01Thank you for your prompt response
TP
Thaba P's update15 May 2020, 21:01
Reviewer Update
Thank you for your prompt response