Unable to upgrade due to device out of stock

I am a client of Vodacom for a couple of year, I am very happy with service etc from Vodacom and I will stay a client due to good reception and good service, although I am a bit unhappy with an upgrade of my data contract. I did the upgrade on vodacom online..after a month I did not receive my device, so I cancel the upgrade and decide to do the upgrade in store. It's been a month and a half but no one can give me an answer when I'll get the device. I have spoken to Samsung and they had confirm that the device will be available from Vodacom side from Monday the 16th of Febr 2015.<br> <br> The thing what make me unhappy is that everybody just tell me they don't have stock, they don't offer me something else similar or try to help me find out. The device I am looking for is the Samsung Galaxy Note 10.1<br> <br> Please help. My contract number is ***