Unable to Upgrade

<p>I went to a vodacom store on Saturday 15/04/2017 to upgrade the guy advised that they need to update my profile. Today 18/04/2017 i phoned the store as i did not get any feedback and was informed that i will not beable to upgrade. I then phoned another store and asked them to check if i am able to upgrade this lady told me yes i can upgrade to the P9 lite on on the smart Top up S+ package they do not have stock will have to order. I then phoned another store spoke to another lady also asked her to check if i can upgrade she also told me that i can upgrade to the P9 lite on the Flexi 200 package but also need to order stock. I then phoned the customer care who transfered me to the accounts department who informed me that i can upgrade dont see a problem on their side. Was also told to ask for finance. Ive done al this been busy with Vodacom since Saturday and still another guy from customer care tells me to try and upgrade after 3 months. I have been paying my account every month. I have 3 contracts with Vodacom and now they will not le me upgrade! </p>