JE
Jason E
1 reviews | Active since Jan 2015
05 May 2015, 10:07
Unable to upgrade
Good morning, I am very upset to hear that I now need to change to debit order in order to upgrade my account and I need to wait another 3 months before I can upgrade even though my account has been paid on time for the last 6 months via EFT, UNACCEPTABLE.<br> Vodacom doesn't make being a customer a very enjoyable experience.<br> After being a customer for 19 years. Wow customer service, non existent.
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Vodacom's replyOfficial
07 May 2015, 15:20Hello JayPE,
We do thank you for the posting.
The matter will be referred to a consultant who will investigate and assist with resolution.
Kind regards
Vodacom Consumer Website Team
We do thank you for the posting.
The matter will be referred to a consultant who will investigate and assist with resolution.
Kind regards
Vodacom Consumer Website Team
Vodacom's reply07 May 2015, 15:20
Official
Hello JayPE,
We do thank you for the posting.
The matter will be referred to a consultant who will investigate and assist with resolution.
Kind regards
Vodacom Consumer Website Team
We do thank you for the posting.
The matter will be referred to a consultant who will investigate and assist with resolution.
Kind regards
Vodacom Consumer Website Team