Unable to update banking details of my son's shares

<p>I have been trying to update the banking details for my son's shares account on Yebo Yethu shares. I called the call centre and they sent me forms, I submitted the very same documents last year. They responded by telling me that the forms were wrong and then they sent me other forms. I then submitted the forms and they said the certification is not from police station. I printed the forms again and went to police station to have them certified, even today my son's banking details are still not updated,everytime time I call the call cente I speak to different person that tells me a different story.Dividents will be payed next week and I don't know where the money will go to because the old account has been closed. Vodacom is sending me from pillar to post because now they will come with another story of which I don't know whether is fiction or not. Please resolve this problem as soon a s posible because it is getting under my skin. I ex[ected better treatment as a vodacom client but it seems I am wrong.</p> <p> </p> <p>Regards</p> <p>Nicky</p>