SB
Sazi B
1 reviews | Active since Mar 2011
09 Dec 2022, 11:41
Unable to track order
I bought an iPhone 11 cash at vodacom online on 06/12/20222, still no communication on when I will receive the order. Cannot track order status online nor via call centre.
Please look into this and provide feedback ASAP!!!
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Replies (2)0
Replies (2)
Vodacom's replyOfficial
09 Dec 2022, 12:18Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply09 Dec 2022, 12:18
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
SB
Sazi B's updateReviewer Update
09 Dec 2022, 12:43The consultant Abby Mabena just called me and **** saying that the courier came to deliver and they didn't find me. LIES!!! I was home all morning, no one came, no one called.
Now I'm leaving work, going back home to wait for them (such inconvenience). I need this phone delivered TODAY STILL!!
Now I'm leaving work, going back home to wait for them (such inconvenience). I need this phone delivered TODAY STILL!!
SB
Sazi B's update09 Dec 2022, 12:43
Reviewer Update
The consultant Abby Mabena just called me and **** saying that the courier came to deliver and they didn't find me. LIES!!! I was home all morning, no one came, no one called.
Now I'm leaving work, going back home to wait for them (such inconvenience). I need this phone delivered TODAY STILL!!
Now I'm leaving work, going back home to wait for them (such inconvenience). I need this phone delivered TODAY STILL!!