KM
Kim M

1 reviews | Active since Apr 2023

16 Sept 2023, 14:20

unable to stop their spam (that I didn'tgive permission for)

I discovere after porting my number to vodacom that without my permission they opted me into every single spam program they have AND shared my info with thirs party spammers. opting out of everything is intentionally painful, drawn out and error-prone. Dear Vodacom, here is a cover all before I go to the ombuds : STOP! And make sure you didn't *******ly sell my info to anyone because that breaks several international laws

0
Replies (1)
Vodacom
Vodacom's reply16 Sept 2023, 16:08
Official
 
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
 
Vodacom Consumer Website Team