Unable to speak to consultant / No contact made

Item: Vodacom
Rating: 1
Author: Thab M

Had a service breakdown. Wrote a complaint on Hello Peter, Vodacom responded by saying they will make contact. No contact has been made even after affording them an opportunity to rectify. No consideration for client needs. It is expressly evident that they don't care. Thank you Vodacom Team for nothing!!

Helpful (0)

Replies (1)

Vodacom's replyOfficial

15 Aug 2025, 11:25

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom's reply15 Aug 2025, 11:25

Official