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WG
Willem G

1 reviews | Active since Aug 2017

09 Sept 2017, 10:14

Unable to sort out my account in 2 months

https://www.hellopeter.com/vodacom/reviews/online-upgrade-do-not-do-this-ever- **********

Just see the post above

0
Replies (3)
WG
Willem G's update09 Sept 2017, 10:20
Reviewer Update
I will be reposting this complaint till you sort it out, You don't have to respond with your automated reply, because it means absolutely nothing!!! See I can even post it for you: Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details. Regards, Vodacom Consumer Website Team
Vodacom
Vodacom's reply09 Sept 2017, 12:31
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply13 Sept 2017, 16:37
Official

Good day,

As per our telephonic discussion, this query has been resolved. Please accept our apologies for any inconvenience caused.

You may review your rating on the Hellopeter website.

Regards,

Lucian