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sharl R
1 reviews | Active since Jan 2012
04 Apr 2016, 14:45
Unable to Send SmS's
As from 31 March 2016 I am unable to send any SMS's from my device as it immediately notifies that the SMS has failed.Despite talking to the call center on 1 April and having sent e mails to vodacom customer care, the problem persists.<br> <br> I am therefor unable to use my bundle of 400 SMS's and I am paying for a service that is worthless. It also seems that the customers complaint is not a high priority to them
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Vodacom's replyOfficial
04 Apr 2016, 15:36Hello sharlvan,
Thank you for making us aware of your complaint.
Please note that a consultant will make contact with you in due course to assist with your query.
Regards
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Please note that a consultant will make contact with you in due course to assist with your query.
Regards
Vodacom Consumer Website Team
Best regards,
Vodacom's reply04 Apr 2016, 15:36
Official
Hello sharlvan,
Thank you for making us aware of your complaint.
Please note that a consultant will make contact with you in due course to assist with your query.
Regards
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Please note that a consultant will make contact with you in due course to assist with your query.
Regards
Vodacom Consumer Website Team
Best regards,