Unable to resolve incorrect billing on my account

<p>I am completely and utterly desperate with Vodacom. In my opinion they ***** money from people and because they are this huge corporate they think it is OK because they are untoucable and the average man on the street can in any case not do anything about it.</p> <p>I upgraded my cellphone in January this year at 22 months. So there was still 2 months left of the old contract and therefore still 2 months that I had to pay on the old handset. The billing on the old handset was supposed to finish end of March. </p> <p>But I am still being billed for that handset every month!! April, May, June, July! I have phoned numerous times, everytime they say they will submit a query. I have tried to speak to a more senior person, they just say it is not possible. I cannot stop payment on my account because then they will stop my services. So what do I do?????? Do I continue to pay for a handset that has been long paid for already and just leave it there because it is impossible to rectify it??? The billing of a 24 months contract should be automated in any case - it should automatically stop after 24 months. In my opinion Vodacom does this on purpose because the average person won't pick it up, and then they can ***** from them for months on end. Must I now really employ a lawyer to just stop the ******** billing on my account? If there is anyone out there that can give me advice please help. For everyone else - stay clear of Vodacom!!!</p>