1 reviews | Active since May 2017
Unable to resolve contracts. Getting charged for incorrect contract.
<p>I went to renew contract and sighned for a topup contract but every month I get charged for the wrong contract. I have been in the shop 3 different times with no luck. I am about to cancel my contract if this is not resolved withing the next 24 hrs and speak to the onbutsman about the problem and treatment.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
SA
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
SA