Unable to resolve

To cut a long story short..... I have trying for months to get Vodacom to remove and credit my business account for a contract taken out (not by me) on 20th Sept 2014. My business account is being debited monthly. I have even requested the contract be terminated. The billing address for the contract is not even mine, yet the emails invoices and statements come to my email address. I have sent 7 emails to get this resolved, and every time I get advised that Vodacom is investigating, yet does not get resolved.<br> The last straw came when I was given the forensic number (and to ask for Derek Naicker) *** by Refilwe in the business call centre (***), only to get a \this number does not exist"automatic answer.<br> Maybe Hello Peter can get this resolved"""