JW
Joshua W
1 reviews | Active since Oct 2015
21 Apr 2022, 10:22
Unable to request cancellation / cancel renewal of contract
Unable to request cancellation / cancel renewal of contract. I have emailed *** multiple times without response and calling Vodacom Support results in them requesting me to email ***. Please assist asap.
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Vodacom's replyOfficial
21 Apr 2022, 11:11Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply21 Apr 2022, 11:11
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team