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Indresh S
1 reviews | Active since Jul 2009
16 Jun 2020, 10:54
Unable to remove recurring 1gb data bundle
Hi,
I've been trying for over a week to get a recurring 1GB data bundle cancelled. - Calls to call centre - online chat
No one is able to assist, give me a reference number or provide a way to remove this recurring data bundle of my monthly bill.
Please assist.
Regards, Indresh
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Replies (2)0
Replies (2)
Vodacom's replyOfficial
16 Jun 2020, 11:11 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply16 Jun 2020, 11:11
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
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Indresh S's updateReviewer Update
20 Jun 2020, 09:52Thank you - finally resolved!
IS
Indresh S's update20 Jun 2020, 09:52
Reviewer Update
Thank you - finally resolved!