1 reviews | Active since Dec 2016
Unable to redeem Woolworths Voucher
<p>I upgraded in December 2016 to the Huawei P9 with the woolworths voucher. To this day no one has contacted me with regards to the voucher. I followed the redeem process the same day I did the upgrade so they have had enough time to contact me with regards to finalising the redeem process. According to the email I received, they would contact me within 14 days which has not happened. I want this sorted out immediatley as this is just another situation that Vodacom has created to leave a bad taste in a person's mouth. My monthly subscription is higher than what I could of upgraded to as I wanted the voucher but now I dont seem to have the luxury of the voucher. As this is a promotion from Vodacom, I expect Vodacom to sort this out otherwise I will be taking this further as this brand feels they are able to treat their customers anyway they want. </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
