1 reviews | Active since Jul 2013
Unable to Recharge
<p>I recently went and got a new phone and a sim swap with an upgrade on my contract, as a result I have been informed that as a result of the upgrade order that will only be processed for the start of the new month, as a result of not being able to recharge I essentially have a phone that I cannot use. This is pathetic. I found this information out from a very friendly service consultant.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Client
We would like to apologise for the service received and all the inconvenience caused.
We loaded R110 airtime on your number in the meantime.
Kind regards
Vodacom Consumer Website Team
Dear Client
We would like to apologise for the service received and all the inconvenience caused.
We loaded R110 airtime on your number in the meantime.
Kind regards
Vodacom Consumer Website Team