1 reviews | Active since Dec 2016

03 Dec 2016, 21:09

Unable to receive Vodacom calls on MTN network

<p>Since porting from Vodacom to MTN on 1 Dec 2016, I'm unable to receive calls from Vodacom. </p> <p>Please help!!!</p>

0
Replies (3)
Vodacom
Vodacom's reply04 Dec 2016, 08:25
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

's update09 Dec 2016, 01:30
Reviewer Update

I only received an email with ref nr EC-04HF-4IP1EC and a promise to escalate. Since then, no response.

Can someone please get back to me?

's update13 Dec 2016, 06:02
Reviewer Update

No response from Vodacom apart from empty promise. It's true ... Vodacom's customer service really sucks!!!