L`P
Lebogang ` Petersen

1 reviews | Active since Nov 2018

19 Sept 2023, 17:46

Unable to receive sms (incoming)

Good day I got a SIM card from rain they requested to port from vodacom to rain , the port was successfully done , but I later decided to cancel the porting , my number was returned back to vodacom but ever since I have been struggling to receive sms I can only sent sms , and it’s a problem because I am unable to make baking transactions due to lack of opt sms that my be sent to my phon, pls ask someone to assist me. Thanks

0
Replies (1)
Vodacom
Vodacom's reply20 Sept 2023, 07:27
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team