MC
Morne C
1 reviews | Active since Dec 2013
07 Nov 2021, 08:47
Unable to receive OTP
I have reported that my vodacom number does not receive OTP messages from any of my services that require me to sign in. I have spoken with the the call center and they cannot seem to find the solution. I notice alot of people complaining about 066 numbers not receiving OTPs. Vodacom, fix this! I have checked my settings and everything is correct.
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Replies (2)
Vodacom's replyOfficial
08 Nov 2021, 08:29Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply08 Nov 2021, 08:29
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
MC
Morne C's updateReviewer Update
12 Nov 2021, 12:18Thanks vodacom, another 4 days later and you have not made contact with me. You just going to ignore the problem or you actually going to try and help?
MC
Morne C's update12 Nov 2021, 12:18
Reviewer Update
Thanks vodacom, another 4 days later and you have not made contact with me. You just going to ignore the problem or you actually going to try and help?