VA
Vernon-John Alberts
1 reviews | Active since Sept 2015
09 Sept 2015, 15:58
Unable to receive calls from MTN network phones
For the past two weeks I have been unable to receive phone calls and sms from a person using MTN. <br> <br> When a person calls me it just says: \The subscriber you have dialed is unavailable...". As far as I could figure calls from other networks are fine. <br> <br> I have logged a call with the call center and have now been told that everything looks fine and to log a call with MTN myself. <br> <br> This is unacceptable as I now have to attempt to log a call with a company that I have no contract with and still having to 'pay' Vodacom for the phone calls to MTN as well."""
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Replies (1)Vodacom's replyOfficial
09 Sept 2015, 17:26Hello DuVentoux,
Thank you for your patience, time and effort taken to voice your concern to our office. It is with the co-operation of valued clients such as yourself, that we are able to identify any possible areas of improvement within our organization. You will be contacted shortly.
Regards
WM
Thank you for your patience, time and effort taken to voice your concern to our office. It is with the co-operation of valued clients such as yourself, that we are able to identify any possible areas of improvement within our organization. You will be contacted shortly.
Regards
WM
Vodacom's reply09 Sept 2015, 17:26
Official
Hello DuVentoux,
Thank you for your patience, time and effort taken to voice your concern to our office. It is with the co-operation of valued clients such as yourself, that we are able to identify any possible areas of improvement within our organization. You will be contacted shortly.
Regards
WM
Thank you for your patience, time and effort taken to voice your concern to our office. It is with the co-operation of valued clients such as yourself, that we are able to identify any possible areas of improvement within our organization. You will be contacted shortly.
Regards
WM
