SP
Suni P

1 reviews | Active since Apr 2011

13 Aug 2021, 12:11

unable to receive calls!!!!

hi there - please can someone from vodacom call me back urgently please? I think you guys discontinued my number which I understand but I am unemployed, my house is on the market and almost going to be lodged at the deeds office (i can send proof of that as well) all i ask to please can i JUST RECEIVE CALLS!!! I cannot even receive calls. I am currently seeking employment and no one can call me. this is so callous cold terrible of vodacom to do this...I am going to pay, i sold my house to pay off my debts. i am not running off to another country!!! please can you reinstate the line to RECEIVE calls!!!!!

0
Replies (2)
Vodacom
Vodacom's reply13 Aug 2021, 14:06
Official
 
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
 
Vodacom Consumer Website Team 
SP
Suni P's update13 Aug 2021, 17:43
Reviewer Update
Sadly no resolve from vodavom. Feel very very disappointed and no empathy from them at my situation, banging my head at a break wall