1 reviews | Active since Dec 2012
Unable to read acknowleged e-mails
Need I say more that this company has yet again shown that customer service does not exist.
We requested to cancel a contact in November and currently we are still being billed and our request not attended too.
Here is the last reference I received on December the 13th - 003S~SCR4.
From the look of all the complaints I am keen to see if this Company actually has the guts to correct the situation!!!!
Bets anyone?
Dear Customer
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will NOT contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Customer
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will NOT contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Good Day Megan,
Thank you for taking the time to voice your enquiry. Kindly note that this matter was resolved.
Regards
Randall
Good Day Megan,
Thank you for taking the time to voice your enquiry. Kindly note that this matter was resolved.
Regards
Randall