MJ
Mark J

1 reviews | Active since Sept 2016

25 Sept 2016, 12:53

Unable to reach customer service / Cannot access vodamail.

<p>I cannot access my vodamail account ( ********** 985) . My password is suddenly not accepted. The one time pin does not work. Phoning 111 is a waste of time with the usual huge amount of callers.</p>

0
Replies (1)
Vodacom
Vodacom's reply26 Sept 2016, 07:34
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team