RG
Righardt G

1 reviews | Active since Feb 2017

26 Apr 2017, 13:47

Unable to purchase data bundles online

<p>Been trying to purchase data bundles online, as I've done many times before.</p> <p> </p> <p>Getting the following error:</p> <p>Unfortunately you are not the main account holder and can only buy bundles using a bank card or credit card. Please contact the main account holder to give you permissions or contact Vodacom customer care if you are in fact the main account holder.</p> <p> </p> <p>Please correct this!!!!!!</p>

0
Replies (4)
Vodacom
Vodacom's reply26 Apr 2017, 14:24
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

RG
Righardt G's update27 Apr 2017, 15:04
Reviewer Update

No call received from Vodacom as yet???

RG
Righardt G's update09 May 2017, 09:34
Reviewer Update

STILL NO CALL RECIEVED FROM VODACOM!!!!!!

RG
Righardt G's update11 May 2017, 07:37
Reviewer Update

STILL WAITING FOR A CALL!!!!!