1 reviews | Active since Aug 2016
Unable to provide a reliable service
<p>i have been with Vodacom for 17 years, and the last 8 or so years the service has deteriorated to a point where I can just about not make or receive a call anymore. Wether I make the caal, or if someone calls me, the call is dropped at least 4 out of 5 times, regardless of my location/coverage. I would like someone from Vodacom to contact me so they can cancell my contract due to breach, as they are clearly unable to provide me with the service which I am paying for. In the past I have threatened to change networks when I upgrade, but they tell me they will prioritize my number, but this does not happen.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
