UNABLE TO MAKE OUTGOING CALLS AFTER ROAMING
<p>This has been one of the most frstrating odeals ever. After a month and a half my problem remains unresolved. I went overseas in June after the Vodacom call centre enabled sms roaming. Siince my return I have been unable to make outgoing calls. After dialling, the message displayed is always Call Ended, this after repeat trips into various Vodacom outlets to try and get this problem sorted out. i am always told the same thing, namely that everything appears to be fine on the system and that there is no fault with my phone. Numerous network synchronisations have taken place, yet still sit here with my hands tied unable to make a call. i am now also afraid to take any incoming calls as these may be billed to me as i know after 2 months received an sms stating that International has been activated??? i am now considering of cancelling the contract.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
