Unable to make calls from my phone

My phone is disconnected even though I have made payment. They said once payment is done they will open my line within 6hrs. It's been more than 24hrs now and my line is still blocked from making calls. When I call them they say all sorts of things that I need to do, change settings, wait another two hours, switch the phone off and on again. I did all these things but no success. <br> <br> I've been using Vodacom for the past ten years and I don't expect this kind of treatment, of them suspending my service or treating me like some ******** or some unreliable customer. Maybe it's time for a change to another service provider. Vodacom call centre sales always call people offering them phones, contracts etc and this is what they do in return. Poor service delivery.