WP
Wilhelmina P
1 reviews | Active since Feb 2013
05 Aug 2015, 16:48
unable to load prepaid airtime
Tried to load prepaid airtime voucher since 11h00 hours today. on cell nr ***. Calling 100 does not work it disconnects after giving a number to call for prepaid specials, not giving any opportunity to load a prepaid voucher. Customer service number does not excist? the sms option does not work either. What now ?
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Vodacom's replyOfficial
06 Aug 2015, 09:11Hello Lodewika,
Thank you for your posting. We sincerely apologise for the inconvenience you have experienced.
A consultant will make contact with you in due course to assist with your query.
Kind regards,
Vodacom Consumer Website Team
Thank you for your posting. We sincerely apologise for the inconvenience you have experienced.
A consultant will make contact with you in due course to assist with your query.
Kind regards,
Vodacom Consumer Website Team
Vodacom's reply06 Aug 2015, 09:11
Official
Hello Lodewika,
Thank you for your posting. We sincerely apologise for the inconvenience you have experienced.
A consultant will make contact with you in due course to assist with your query.
Kind regards,
Vodacom Consumer Website Team
Thank you for your posting. We sincerely apologise for the inconvenience you have experienced.
A consultant will make contact with you in due course to assist with your query.
Kind regards,
Vodacom Consumer Website Team