1 reviews | Active since Mar 2014
Unable to load data bundles post upgrade
<p>I upgraded at the beginning of May month to a new contract, since then, I'm unable to buy once-off data bundles via the Vodacom app as well as the website, I've had to call the call centre twice now to load a once-off data bundle, this is unacceptable and very inconveniant.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team