GS
Gary S
1 reviews | Active since Nov 2014
23 Dec 2015, 09:38
Unable to help with fixing fees on my contract
I just like to put it out there, that I think it is just terrible that I keep getting charged extraordinary costs for out of bundle data rates. After I have repeatedly asked for my contract to be locked. that if a bundle runs out I need manually purchase a new one. My CONTRACT fee is normally 750 pm but I sometimes end up paying double. Vodacom seems to not give a **** and just takes and charges me without care. I have been a vodacom subscriber for over 10 years. this is the final straw. I will now move on to Cell C or MTN. Vodacom seems to not understand that I simply cannot afford it. So I will just move on to another cell phone company that will give me a locked contract. ****ing simple no??!!!
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Replies (1)Vodacom's replyOfficial
23 Dec 2015, 10:13Hello chefgazza84,
Thank you making us aware of your complaint
Please note that a consultant will make contact with you in due course to assist with your query.
Regards
Consumer Website Team
Thank you making us aware of your complaint
Please note that a consultant will make contact with you in due course to assist with your query.
Regards
Consumer Website Team
Vodacom's reply23 Dec 2015, 10:13
Official
Hello chefgazza84,
Thank you making us aware of your complaint
Please note that a consultant will make contact with you in due course to assist with your query.
Regards
Consumer Website Team
Thank you making us aware of your complaint
Please note that a consultant will make contact with you in due course to assist with your query.
Regards
Consumer Website Team
