EE
Eezy E

1 reviews | Active since Mar 2012

01 Oct 2024, 16:09

unable to get through to the call contract call centre

It took me more than 20 min just to get through all the voice prompts to call Vodacom contract customer care. Like seriously, improve your call centre experience.

I just need to know what is the amount that I would need to pay in if I decided to cancel my contract early.

0
Replies (1)
Vodacom
Vodacom's reply02 Oct 2024, 08:43
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via WhatsApp to request your personal details.  Regards,  Vodacom Consumer Website Team