AP
Anton P
1 reviews | Active since May 2020
05 May 2020, 11:11
Unable to get service
App**** for Cellphone Contract .... Vodacom claims they are unable to contact me, however whenever I receive the computerized calls from them , my phone just rings and there is no one on the other side.... furthermore, I cannot get hold of a consultant on any of their numbers
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Replies (2)0
Replies (2)
Vodacom's replyOfficial
05 May 2020, 11:25Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply05 May 2020, 11:25
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
AP
Anton P's updateReviewer Update
05 May 2020, 12:10Vodacom did try to call me 5 min ago , but as soon as I answered the line went dead ...this has been ongoing since yesterday ..... and I cannot get hold of a consultant on ***4 as per Vodacom sms request , I have also tried 082 135. Just cancel my application please.
AP
Anton P's update05 May 2020, 12:10
Reviewer Update
Vodacom did try to call me 5 min ago , but as soon as I answered the line went dead ...this has been ongoing since yesterday ..... and I cannot get hold of a consultant on ***4 as per Vodacom sms request , I have also tried 082 135. Just cancel my application please.