CM
Christalene M
1 reviews | Active since Nov 2021
25 Dec 2021, 11:40
Unable to get paid goods
I bought a product in the vodabucks store. Thought it was convenient and I received a discount as well. I placed the order and made the payment but I'm not able to receive the goods. I tried to contact vodacom several times but they just refer me elsewhere. I'm really tired of this back and forth.
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Replies (2)
Vodacom's replyOfficial
25 Dec 2021, 16:37Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply25 Dec 2021, 16:37
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
CM
Christalene M's updateReviewer Update
26 Dec 2021, 17:58Good day
Thank you vodacom for assisting me the way you did. It was very efficient. Thank you Xoliswa for doing your best to assist me. I appreciate it. Craig you also did a great job. Well done guys. Well done vodacom.
Thank you vodacom for assisting me the way you did. It was very efficient. Thank you Xoliswa for doing your best to assist me. I appreciate it. Craig you also did a great job. Well done guys. Well done vodacom.
CM
Christalene M's update26 Dec 2021, 17:58
Reviewer Update
Good day
Thank you vodacom for assisting me the way you did. It was very efficient. Thank you Xoliswa for doing your best to assist me. I appreciate it. Craig you also did a great job. Well done guys. Well done vodacom.
Thank you vodacom for assisting me the way you did. It was very efficient. Thank you Xoliswa for doing your best to assist me. I appreciate it. Craig you also did a great job. Well done guys. Well done vodacom.