Unable to get itemised billing
I have a contract with vodacom and I pay to receive an itemised billing. I no longer receive it and I need it urgently for my work. I logged on to their website and I got an error message that there is no itemised billing for this number. I tried calling them and I held on for a very long time only to get a voice message \The subscriber you dialed is not available at present"Vodacom never informed me that I wont be receiving itemised billings and I need it quite urgently.<br> <br> It is unfortunate that I have to use this avenue to have my query resolved"
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Vodacom's replyOfficial
01 Sept 2015, 11:15Hello julie_steffers,
Thank you for your patience, time and effort taken to voice your concern to our office. It is with the co-operation of valued clients such as yourself, that we are able to identify any possible areas of improvement within our organization. You will be contacted shortly.
Regards
WM
Thank you for your patience, time and effort taken to voice your concern to our office. It is with the co-operation of valued clients such as yourself, that we are able to identify any possible areas of improvement within our organization. You will be contacted shortly.
Regards
WM
Vodacom's reply01 Sept 2015, 11:15
Official
Hello julie_steffers,
Thank you for your patience, time and effort taken to voice your concern to our office. It is with the co-operation of valued clients such as yourself, that we are able to identify any possible areas of improvement within our organization. You will be contacted shortly.
Regards
WM
Thank you for your patience, time and effort taken to voice your concern to our office. It is with the co-operation of valued clients such as yourself, that we are able to identify any possible areas of improvement within our organization. You will be contacted shortly.
Regards
WM