Unable to get any update or information on order for months.

Item: Vodacom
Rating: 1
Author: Flippie

Order fibre with a add-on device, fibre has been placed after zero communication or updates. The add-on device is has not been received and it is impossible to even get a update on whats going on.

Helpful (0)

Replies (1)

Vodacom's replyOfficial

09 May 2026, 07:31

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Vodacom's reply09 May 2026, 07:31

Official