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Francois B
1 reviews | Active since Sept 2015
19 Jul 2023, 14:57
Unable to fulfill my order no stock
I order 2 Huawei watches Monday night then they sms me 2 days later and say sorry it is sold out utterly unacceptable I need them to fix this and fulfill the order you can do it Vodacom I belilieve in you make it right
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Francois B's updateReviewer Update
19 Jul 2023, 15:00I'm waiting my contract runs almost 4k a month if they don't fix this I'll be moving to another provider they can contact me if they need any info
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Francois B's update19 Jul 2023, 15:00
Reviewer Update
I'm waiting my contract runs almost 4k a month if they don't fix this I'll be moving to another provider they can contact me if they need any info
Vodacom's replyOfficial
20 Jul 2023, 07:48 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
Vodacom's reply20 Jul 2023, 07:48
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team