Unable to fix bad service for the second time

<p>I reported vodacom's inability to fix my problem with my contract where ingot two phones on contract and none of the simcards are working... This has been happening since January. Today I went to a vodacom shop and was told to to go back to the shop I was helped initially..this shop that I'm sent to is more than 25ks from where I live. The lady told me with bad attitude that she can't help me. Her name is Winnie.</p>