Unable to deliver contract device
<p>Vodacom was very quick to approve my contract on 1 December 2016 and promised me I`ll recieved the device before 6 December 2016. Its now 7 December 2016 and I havent had a call from Confirmations even. I`ve been given the run around my numerous call centre agents who are ALL unable to assist me, I`m told Confirmations cant accept calls???? What **** is that? Please follow suite with your service with regards to delivery, dont dissappoint a client as soon as you got the sale, that is just VERY poor service and will slow but surely deter clientele...</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
AGAIN!!! Nobody called me , I call in, NOBODY can help me? What **** service is this?
AGAIN!!! Nobody called me , I call in, NOBODY can help me? What **** service is this?
Dear Customer
We apologise for the inconvenience caused in this regard.
We have escalated this issue to the Sales Support Team for further assistance and feedback.
Regards
Roderique Lategan
Dear Customer
We apologise for the inconvenience caused in this regard.
We have escalated this issue to the Sales Support Team for further assistance and feedback.
Regards
Roderique Lategan