WA
Willem A
1 reviews | Active since Jun 2016
04 Jul 2022, 11:35
Unable to contact online shop to get progress.
Why is it so difficult to do business with this company. Bought something online, week later, and no feedback, not able to contact their online sales team, since they only deal with e-mails.
Unable to get hold of anyone via the their call center (and you hang on for quite some time too).
They are very happy to take your money ASAP, and then nothing. Just the vast empty space of a corporate so used to dropping the ball....
Helpful (0)
Replies (3)0
Replies (3)
Vodacom's replyOfficial
04 Jul 2022, 12:24Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply04 Jul 2022, 12:24
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
WA
Willem A's updateReviewer Update
06 Jul 2022, 11:50It's been 2 days, no due course contact has been made. Can you please advise?
WA
Willem A's update06 Jul 2022, 11:50
Reviewer Update
It's been 2 days, no due course contact has been made. Can you please advise?
WA
Willem A's updateReviewer Update
06 Jul 2022, 16:53Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization. As per discussion, we have rep**** to you via email. Regards Consumer Website TeamPrivate Reply Write a reply: I am still waiting for this reply.
your oneline store did send me an sms telling me that my ticket has been closed. yet im still waiting for a delivery.
your oneline store did send me an sms telling me that my ticket has been closed. yet im still waiting for a delivery.
WA
Willem A's update06 Jul 2022, 16:53
Reviewer Update
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization. As per discussion, we have rep**** to you via email. Regards Consumer Website TeamPrivate Reply Write a reply: I am still waiting for this reply.
your oneline store did send me an sms telling me that my ticket has been closed. yet im still waiting for a delivery.
your oneline store did send me an sms telling me that my ticket has been closed. yet im still waiting for a delivery.