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Steve S

1 reviews | Active since Jun 2015

01 Jun 2015, 15:11

UNABLE TO CHECK DATA BALANCE VIA MODEM

Hi Guys<br> <br> Unfortunately after trying to get a problem fixed, it's very difficult to be positive about Vodacom.<br> <br> Here's the problem:-<br> <br> I use a Modem (****le) on my laptop to connect to the internet.<br> <br> To check up on the data usage, you open the Modem Application and send an SMS to 31050 with the words - MM.<br> <br> Vodacom then sends you an SMS back telling you how much data you have.<br> <br> This function hasn't been working for the past 3 WEEKS !!!!<br> <br> I have reported via this Facebook Page, and have spoken to 2 different consultants - sadly the function IS STILL BROKEN.<br> <br> My wife and my son have the exact same problem on their Modems.<br> <br> IT IS A VODACOM SYSTEM FAULT !!!<br> <br> Will you please fix this.<br> <br> Steve Stapelberg ***

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Replies (1)
Vodacom
Vodacom's reply03 Jun 2015, 15:37
Official
Hello SteveStapelberg,

Your enquiry has been received and one of our consultants will be in contact with you.

Regards
Vodacom Consumer Website Team