1 reviews | Active since Aug 2011
Unable to change contract number
Hi,<br> <br> I want to change my current number of my top up account to my original vodacom number. Since I got this number, I have been bombarded with calls and smses of the previous owner of this number. The previous owner didn't pay accounts and owed a lot of people. Now, its been more than 2.7 years this has been happening and is not stopping. I can't take it anymore. I don't want to leave my contract or end it as I enjoy and benefit a lot from it. However, I can't take the calls and smses anymore. I called the call centre and they told me it can't be done for topup. What should I do? Endure these calls? is it fair? I am stuck, if I end this contract and take a new one it will cost me a lot. Am stuck UNHAPPY here. Should I switch to cell C and have them buy out this contract? that seems affordable...
I'm terribly sorry to hear of the bad service you received.
Please note that a consultant will make contact with you in due course to assist with your complaint.
Regards
Consumer Website Team
I'm terribly sorry to hear of the bad service you received.
Please note that a consultant will make contact with you in due course to assist with your complaint.
Regards
Consumer Website Team
