TS
Tom S

1 reviews | Active since Apr 2011

12 Sept 2017, 16:44

Unable to change Billing address

For more than a year I have been trying to get my billing address corrected on my invoice.

Sounds simple enough but Vodacom has not been able to do this and now I am not even receiving my invoice by e-mail anymore....

Totally incompetant company and staff. They will take your money for 20 years and not deliver any kind of service.

0
Replies (3)
Vodacom
Vodacom's reply13 Sept 2017, 06:15
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply19 Sept 2017, 08:48
Official

Hi Tom

As discussed, feedback has been provided.

Have a pleasant day further!

Regards,

Rj

Vodacom
Vodacom's reply19 Sept 2017, 08:48
Official

Hi Tom

As discussed, feedback has been provided.

Have a pleasant day further!

Regards,

Rj