1 reviews | Active since Apr 2010
Unable to change banking details
<p>I have call you r customer care twice now in order to change my baking details. Once on 11-08-2016 and again on 15-08-2016. On both occassions, the agent could not change my information. They logged a request and somebody was to have called back to confirm. Nobody has called back and my bank account, which you have, has now been closed. Can somebody that can actually update my details call me.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Still waiting..........Even Telkom during their go slow changed my details in under 10min.
Still waiting..........Even Telkom during their go slow changed my details in under 10min.