JK
Johannes K
1 reviews | Active since Sept 2018
14 May 2021, 11:09
Unable to cancel Vodacom Subscription
Can anyone assist me to cancel my Vodacom subscription. I emailed Vodacom customer care SEVERAL times and they just dont respond and in return they continue to deduct the monthly subscription. I immigrated and no longer need the service but Vodacom dont allow me to cancel. Ofcourse they will not respond.
Helpful (0)
Replies (1)0
Replies (1)
Vodacom's replyOfficial
14 May 2021, 11:22 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply14 May 2021, 11:22
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team