UNABLE TO CANCEL VODACOM ACCOUNT DUE TO THEIR ******* PRACTICES

I have been unable to cancel a contract since late 2019 and have sent email after email to give notice of the termination of this account but it continued. I reported the debit order as ***** to my bankers and they reversed the ******* debits. Now vodacom is telling me I am in arears and I have spent 3 hours on the phone being referred to various departments all telling me they cannot do what is needed to get this resolved. ALL I WANT IS VODACOM OUT OF MY LIFE! However, they make it impossible to cancel an agreement and as someone in corporate I have struggled can you imagine how the older people who do not have my resources must struggle.